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IRRV Annual Scottish Conference & Exhibition 2020 : Building for the future

The Institute is has rescheduled its 2020 virtual Scottish Conference for Tuesday 24th and Wednesday 25th November.

Delegates should have received updated details but if you have any query, please contact scotland@irrv.org.uk – many thanks.

 

Autumn 2020 IRRV training courses and conference events – a message from IRRV Scotland

Autumn 2020 IRRV training courses and conference events – a message from IRRV Scotland :

IRRV Scottish Conference and Exhibition 2020 – As you will understand, it is not possible for us to run our usual IRRV Scottish Conference and Exhibition at Crieff Hydro Hotel.     However, we are delighted to announce that we will be running a virtual Scottish Conference including virtual exhibition with an exciting programme.    The event will be free of charge for IRRV members to attend as delegates and excellent value for non-members.  

We can advise that we wish to ensure there is sufficient time for marketing and providing an event experience of the highest quality, so we are moving the date of the event from the start of September to early/mid-November.      Further details and the finalised date will be issued in the near future.

We are indebted to Scott & Co, our overall sponsor, for its support in ensuring that the managed virtual event platform will be of the highest quality, thus providing the best possible conference experience for delegates and exhibitors alike.

IRRV Scottish Conference Golf Competition – We are pleased to say that it will prove possible to run the annual Scottish Conference Golf Competition.   With thanks to Scott & Co who are sponsoring the event this year, this will take place at Gleneagles in late September and we will advise more details in the near future.

IRRV Scotland training events – We are also pleased to announce that we will be able to run our autumn training programme at the Leapark Hotel, Grangemouth.    A great deal of thought has been given to providing training in a safe and socially distanced manner and this will necessarily significantly limit the number of delegates who can attend events but we do wish to respond to the many requests we have had about recommencing our training events.     

It will not be possible at this stage to run one day conferences but we do hope to run our joint annual event with Money Advice Scotland as a virtual conference later in the autumn.

 

IRRV Scottish Association Annual Golf Competition

SPONSORED BY SCOTT AND CO

IRRV Scotland is very grateful to Scott & Co for hosting this year’s Scottish Association golf competition that took place on the King’s Course at Gleneagles on 24th September.

Congratulations go to Lindsay Nairn of Dumfries & Galloway Council who is the 2020 winner, with a very impressive score of 37 points!

We now look forward to seeing you all at the IRRV virtual Scottish Conference on 10th and 11th November 2020.

 

IRRV Scottish Association AGM 2020

More Information

Changing the dial – are we there yet? A Major One-Day Conference from Money Advice Scotland and IRRV Scotland

The Studio Glasgow, Hope Street, Glasgow - Friday 8th November 2019

Download Speaker Slides

Facing the challenges : IRRV Annual Scottish Benefits & Welfare Reform Conference 2019

Wednesday 6th November 2019

Download Speaker Slides

IRRV Scottish Conference & Exhibition 2019 : Engaging minds, Empowering success

The Crieff Hydro Hotel : 4th and 5th September 2019

IRRV Scotland ran an extremely well-received Scottish Conference at the Crieff Hydro Hotel on 4th and 5th September 2019, with excellent speakers.

We are delighted that Scott & Co was again this year’s overall Conference Sponsor.

Click here to download slides

IRRV Welfare Reform Conference 2019 The future for local welfare and long term role for Housing Benefit
Tuesday 25th June 2019

Leapark Hotel, Grangemouth

The Institute ran a very well-attended and informative Welfare Reform conference in Grangemouth on 25th June.

You can download speaker slides here

The Scottish NDR Conference 2019
Friday 21st June 2019

Leapark Hotel, Grangemouth

The Institute ran a very well-attended and informative annual NDR conference in Grangemouth on 21st June.

You can download speaker slides here

IRRV Scottish Association AGM 2019

The IRRV had a very successful half day seminar and Scottish Association AGM at the Municipal Chambers, Falkirk, on Thursday 9th May 2019. We were delighted that this year’s AGM was kindly again sponsored by Alex M Adamson LLP.

You can download the presentations from the AGM here.

This conference took place at the Leapark Hotel, Grangemouth on Thursday 23rd May 2019 and was very well received.


Please click here to download the slides

Universal Credit Conference 2019
Thursday 18th April 2019

The Leapark Hotel, Grangemouth.

IRRV Scotland held a hugely successful Universal Credit Conference on Thursday 18th April 2019.

You can download speaker slides here

Benefits & Welfare Reform Conference 2018
Wednesday 21st November 2018

Grangemouth

Benefits and Welfare Reform – crucial challenges ahead

-Reduced rates for IRRV students
-Free Place 

Valid for IRRV CPD Points


 

More Information and Booking Form

IRRV in Scotland is delighted to announce the return of the Scottish Benefits and Welfare Reform Conference.

This is a major event in the Institute’s calendar and an excellent opportunity for senior benefits practitioners and their staff to hear about the key issues affecting the administration of Housing Benefit and Council Tax Reduction in Scotland.


Putting consumers at the centre of decision-making

The Teacher Building, St Enoch Square, Glasgow

A Major One-Day Conference from Money Advice Scotland & IRRV Scotland :

More Information and Booking Form


IRRV Annual Scottish Conference & Exhibition 2018
5th - 6th September 2018

IRRV Scotland ran an extremely well-received Scottish Conference at the Crieff Hydro Hotel on 5th and 6th September 2018, with excellent speakers.   We are delighted that Scott & Co was this year’s overall Conference Sponsor.

You can download speaker slides below :

Download Speaker Presentations


IRRV Revenues & Benefits Certificate and Diploma Qualifications 2018-19

We are delighted to advise Scottish local authorities about arrangements for provision of the Diploma & Certificate qualifications in Scotland, provided by the Institute of Revenues, Rating & Valuation.

As you may be aware, IRRV provides a Certificate qualification course aimed at staff in Revenues and Benefits administration in Scottish local authorities.   It is also very relevant to other staff – for example Housing Association staff wishing to build an in-depth knowledge of Housing Benefit, or recovery agents’ staff wishing to build an in-depth knowledge of Council Tax and NDR.

The course provides expert tuition covering all aspects of welfare benefits and revenues law and practice.   A full prospectus is available along with enrolment form by clicking below.

More Information

Scottish AGM 2018

The IRRV Scottish Association AGM took place on Monday 16th April at Falkirk Municipal Chambers.     You can download speaker slides by clicking below, and at http://www.irrvscotland.org.uk/page.php?did=55

More Information

UC Full Service roll-out - the crucial issues

A major one day conference from IRRV

Grangemouth   - Tuesday 17th April 2018

IRRV Scotland ran this major conference on Tuesday 17th April 2018 in Grangemouth.   It was extremely well attended with excellent content and you can download speaker slides by clicking below :

More Information

Scottish Benefits & Welfare Reform Conference 2017 Slides

IRRV Scotland ran a well-attended and very successful Scottish Benefits & Welfare Reform Conference on Wednesday 22nd November 2017 at The Lighthouse, Mitchell Lane, Glasgow.

You can download speaker slides here

Slides

Scottish Conference 2017 Slides

IRRV Scotland ran an extremely well-received Scottish Conference at the Crieff Hydro Hotel on 6th and 7th September 2017, with excellent speakers. Follow the link to download the slides.

The Institute is again indebted to Scott and Co who are our Overall Conference Sponsor at Crieff 2017.

Slides

Meetings

Data analysis – Using your SHBE and CTR Data extracts

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Know your Non Domestic Rates

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Legal debt recovery : a one day professional meeting from IRRV Scotland

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Post COVID-19 Telephone Debt Collection Workshop

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Council Tax New Masterclass and Case Studies Workshop

More

Challenges and solutions in difficult times

More

Council Tax New Masterclass and Case Studies Workshop

More

Personal insolvency – and the Debt Arrangement Scheme

More

Introduction to Housing Benefit and Council Tax Reduction

More

Introduction to Local Government Finance

More

Working age Welfare Benefits

More

Understanding Universal Credit – fully updated for Spring 2021

More

Lessons to learn about Digital Design

More

Complaints handling and the SPSO complaints procedure

More

Freedom of Information - Public access to recorded information

More

Dealing with difficult customers – for Revenues & Benefits staff

More

Lessons to learn about Digital Design - A cutting edge course from IRRV Scotland - targeted at revenues and benefits managers and team leaders

More

Debt Recovery : Setting out a vision, strategic management and developing policy

More

Topical workshop : DWP’s Housing Benefit Accuracy initiative and an update on all issues around fraud and error

More

Freedom of Information - Public access to recorded information

More

Data analysis – Using your SHBE and CTR Data extracts

More

Complaints handling and the SPSO complaints procedure

More

Legal debt recovery : a one day professional meeting from IRRV Scotland

More

Legal debt recovery : a one day professional meeting from IRRV Scotland

More

Freedom of Information - Public access to recorded information

More

Understanding Universal Credit - fully updated for Autumn 2020

More

Introduction to Housing Benefit and Council Tax Reduction

More

Introduction to Local Government Finance

More

Working age Welfare Benefits

More

Know your Non Domestic Rates

More

Data analysis – Using your SHBE and CTR Data extracts

More

Tackling Poverty Conference - the role for revenues and benefits teams

More

Lessons to learn about Digital Design - A cutting edge course from IRRV Scotland - targeted at revenues and benefits managers and team leaders

More

Universal Credit Conference 2019

More

Alleviating child poverty – the revenues role. Administering education benefits – improving and automating. Leapark Hotel, Grangemouth – Wednesday 5th June 2019

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Revenues and Benefits : Problem Solving and Solution Finding

Friday 23rd March 2018
Leapark Hotel, Grangemouth

More

Know your Non Domestic Rates

More

Scottish NDR Conference 2017

NON-DOMESTIC RATES :
Challenges for 2017 and beyond

Leapark Hotel, Grangemouth
Friday 30th June 2017

More

Know Your Council Tax

Leapark Hotel, Grangemouth
Tuesday 30th May 2017

More

MISCELLANEOUS INCOME CONFERENCE 2019 - Sundry Debt collection into the 2020s

More

Scottish Benefits & Welfare Reform Conference 2017

Wednesday 22nd November 2017
The Lighthouse, Mitchell Lane, Glasgow

More

Fraud and Error and Debt

DWP’s Right Benefit Initiative (RBI)
An unfettered analysis of its operational impact

Leapark Hotel, Grangemouth
Friday 12th May 2017

More

Team Building and Motivational Workshop – Revenues & Benefits

More

Scottish Welfare Reform Conference 2018

Leapark Hotel, Grangemouth

More

Understanding Universal Credit

A key workshop from IRRV Scotland

Leapark Hotel, Grangemouth
Thursday 22nd February 2018

More

Know your Non Domestic Rates

Leapark Hotel, Grangemouth
Tuesday 23rd May 2017

More

Delivering excellence by focussing on quality and eliminating waste

More

Improving Customer Service Workshop

Leapark Hotel, Grangemouth
Tuesday 27th June  2017

More

Understanding Subsidy

and maximising local authority income - Revenue, Risk, Remedy and Recovery

Leapark Hotel, Grangemouth
Friday 26th May 2017

More

IRRV Scottish Local Taxation Autumn Symposium 2016

Thursday 24th November 2016
The Leapark Hotel, Grangemouth

More

Council Tax Masterclass

Leapark Hotel, Grangemouth
Wednesday 15th November 2017

More

Scottish Benefits & Welfare Reform Conference 2016

Wednesday 7th December and Thursday 8th December 2016
Crieff Hydro Hotel

More

Practical Data Protection

Leapark Hotel, Grangemouth
Friday 10th November 2017

More

Scottish NDR Conference

Leapark Hotel, Grangemouth
Friday 24th June 2016 

NON-DOMESTIC RATES : ADDRESSING THE ISSUES 

More

IRRV Annual Scottish Conference & Exhibition 2016

The Crieff Hydro Hotel 

7th - 8th September 2016

Scotland the Brave
Continuing Improvement in difficult times

More

Best practice in debt collection and recovery

Leapark Hotel, Grangemouth
Wednesday 7th June 2017

More

Universal Credit implementation and roll-out

SLIDES AVAILABLE
Leapark Hotel, Grangemouth
 
Friday 22 April 2016
 

 

More

Know Your Council Tax

 

Leapark Hotel, Grangemouth
 
Wednesday 17th February 2016
 
INCLUDES FREE PLACES SPECIAL OFFER
 

 

More

Local Taxation at the crossroads-The IRRV Scottish Local Taxation Symposium

SLIDES AVAILABLE

Leapark Hotel, Grangemouth

Monday 14th December 2015

 

 

More

Team Building and Motivational Workshop – Revenues & Benefits

Tuesday 7th November 2017
The Leapark Hotel, Grangemouth
A key course for Revenues & Benefits managers, supervisors, team leaders and key staff​
* Free places offer *

More

Miscellaneous Income Conference 2016

Leapark Hotel, Grangemouth
Thursday 1st December 2016

More

One-Day Conference from Money Advice Scotland & IRRV Scotland

The Teacher Building, St Enoch Square, Glasgow
Friday 2nd December 2016

More

The Fraud and Error Reduction Incentive Scheme

Leapark Hotel, Grangemouth
Friday 17th February 2017

More

Understanding Universal Credit

Leapark Hotel, Grangemouth
Wednesday  22nd March 2017

More

Strategic Management for revenues and benefits managers

Leapark Hotel, Grangemouth
Friday 19th May 2017

More

The Impact of Insolvency

Leapark Hotel, Grangemouth
Thursday 1st June 2017

More

PhoneCoach training – a one day workshop

Leapark Hotel, Grangemouth
Wednesday 31st May 2017

More

Tackling benefit overpayments and HB debt recovery

Leapark Hotel, Grangemouth
Friday 2nd June

More

Keeping abreast of the Housing Benefit changes -- the latest information

Leapark Hotel, Grangemouth
Tuesday 13th June

More

June 2017 Valuation Seminar

Lothian Valuation Joint Board, Edinburgh
Thursday 15th June 2017

 

More

Housing Benefit Masterclass

Leapark Hotel, Grangemouth
Wednesday 28th June

More

Appeals Conference 2017

A practitioners’ conference for Scotland - Housing Benefit, Council Tax Reduction and Council Tax Appeals

Leapark Hotel, Grangemouth
Friday 16th June 2017

More

Universal Credit - Challenges in Scotland 2017 and beyond

A key conference from the IRRV

Leapark Hotel, Grangemouth
Thursday 22nd June 2017

More

Scottish Revenues Symposium 2017

The future for Revenues Services

Leapark Hotel, Grangemouth
Wednesday 21st June 2017

More

IRRV Annual Scottish Conference & Exhibition 2017

At the heart of Scotland’s public services

The Crieff Hydro Hotel, Crieff,
6th – 7th September 2017

More

Introduction to insolvency

a one day training event from IRRV Scotland

Leapark Hotel, Grangemouth
Wednesday 8th November

More

Understanding Universal Credit

A key workshop from IRRV Scotland

Leapark Hotel, Grangemouth
Tuesday 26th September 2017

More

Introduction to Housing Benefit and Council Tax Reduction

 A key workshop from IRRV Scotland

Leapark Hotel, Grangemouth
Wednesday 11th October

More

Working Age Welfare Benefits

A new workshop from IRRV Scotland

Leapark Hotel, Grangemouth
Thursday 9th November

More

Operational Planning and Performance Management

including the impact of Universal Credit Live Service

Leapark Hotel, Grangemouth
Friday 13th October

More

Benefits Subsidy

Managing Audit and Maximising Revenue - for managers

Leapark Hotel, Grangemouth
Friday 27th October

More

PhoneCoach training – Improve your collection of rents, local taxation and sundry debt - a one day workshop

SLIDES AVAILABLE
Leapark Hotel, Grangemouth
Thursday 16th November 2017

More

Know your Non Domestic Rates

Leapark Hotel, Grangemouth
Wednesday 1st November 2017

A new one day training course – a great NDR grounding plus Barclay Review overview

More

Optimising Automation - Getting the most from our electronic interface with DWP

Leapark Hotel, Grangemouth
Friday 6th October 2017

More

One-Day Conference from Money Advice Scotland & IRRV Scotland - New systems – but will it be all systems go?”

The Teacher Building, St Enoch Square, Glasgow
Friday 3rd November 2017

More

Miscellaneous Income Conference 2017

Leapark Hotel, Grangemouth
Tuesday 14th November 2017

More

Revenues and Benefits : Problem Solving and Solution Finding 2018

Friday 26th January 2018
The Lighthouse, Mitchell Lane, Glasgow

More

Team Building and Motivational Workshop – Revenues & Benefits

The Leapark Hotel, Grangemouth
Revised Date

More

Introduction to Housing Benefit and Council Tax Reduction

 A key workshop from IRRV Scotland

Leapark Hotel, Grangemouth
REVISED DATE

More

Data Protection Update

Leapark Hotel, Grangemouth
Wednesday 18th April 2018

More

Know your Non Domestic Rates

A one day training course – a great NDR grounding plus Barclay Review overview

Leapark Hotel, Grangemouth

More

Universal Credit Full Service roll-out - the crucial issues

 A major one day conference from IRRV

Leapark Hotel, Grangemouth
Tuesday 17th April 2018

More

Fraud and error and a focus on the extended use of RTI

including a general update from DWP

Leapark Hotel, Grangemouth
Friday 6th April 2018

More

Subsidy and Audit Workshop

Maximising local authority income - Revenue, Risk, Remedy and Recovery

Leapark Hotel, Grangemouth

More

Improving your Website, Customer Access Channels and social media presence

Fully updated workshop to also cover issues around welfare reform

Waverley Court, Edinburgh

More

Dealing with vulnerability in a revenues environment

The Leapark Hotel, Grangemouth

More

Scottish NDR Conference 2018

NON-DOMESTIC RATES :
"Another year, another challenge”

Leapark Hotel, Grangemouth

More

The Scottish Revenues Symposium 2018

Wednresday 23rd May 2018
The Leapark Hotel, Grangemouth

More

IRRV Annual Scottish Conference & Exhibition 2018

Crieff Hydro Hotel
Wednesday 5th - 6th September 2018

More

Putting consumers at the centre of decision-making

The Teacher Building, St Enoch Square, Glasgow

More

Understanding Universal Credit

A key workshop from IRRV Scotland

Leapark Hotel, Grangemouth

More

Know your Non Domestic Rates

A one day training course – a great NDR grounding plus Barclay Review overview

REVISED DATE

Leapark Hotel, Grangemouth

More

Data analysis - Using your SHBE and CTR Data extracts

Leapark Hotel, Grangemouth

More

Understanding Subsidy and Audit Workshop

Revenue, Risk, Remedy and Recovery
REVISED DATE

Leapark Hotel, Grangemouth

More

Know your Non Domestic Rates

More

Miscellaneous Income Conference 2018

Leapark Hotel, Grangemouth

More

Benefits & Welfare Reform Conference 2018

The Leapark Hotel, Grangemouth

More

Know your Council Tax

More

Introduction to Housing Benefit, Council Tax Reduction and Welfare Benefits

The Leapark Hotel, Grangemouth

More

Know your Council Tax

More

Team Building and Motivational Workshop – Revenues & Benefits

More

Understanding Universal Credit

More

Understanding Universal Credit – fully updated for 2020

More

Introduction to Housing Benefit and Council Tax Reduction

More

Freedom of Information - the law and how to comply with it

More

Lessons to learn about Digital Design

More

IRRV Scottish Association AGM 2019

More

Tackling fraud, error and debt

More

Delivering excellence : focusing on quality and eliminating waste

More

Telephone debt collection workshop with PhoneCoach®

More

Scottish Revenues Symposium 2019. Improving collection, changing culture and council tax reform

More

Motivation, well-being and team building – for Revenues & Benefits staff

More

Managing your subsidy audit, optimising revenue, managing risk and planning improvements

More

Working age Welfare Benefits

More

Excellence in Performance and People Management

More

The Scottish NDR Conference 2019

More

IRRV Welfare Reform Conference 2019 The future for local welfare and long term role for Housing Benefit

More

Data Protection : obligations, compliance, rights, data sharing and Brexit

More

IRRV Scottish Conference & Exhibition 2019

More

Working age Welfare Benefits

More

Know your Non Domestic Rates

More

Understanding Universal Credit – the latest information

More

Dealing with vulnerability and suicidal disclosures in a revenues environment

More

Telephone debt collection workshop with PhoneCoach®

More

Working age Welfare Benefits – a key workshop

More

Introduction to Housing Benefit and Council Tax Reduction

More

Delivering excellence by proper performance and people management

More

Subsidy, Utilising Assets and Debt Recovery

More

Legal debt recovery : a one day professional meeting from IRRV Scotland

More

Changing the dial – are we there yet? A Major One-Day Conference from Money Advice Scotland and IRRV Scotland

More

Facing the challenges : IRRV Annual Scottish Benefits & Welfare Reform Conference 2019

More

Introduction to Local Government Finance

More

Telephone debt collection workshop with PhoneCoach®

More

Introduction to Housing Benefit and Council Tax Reduction

More

Dealing with difficult customers – for Revenues & Benefits staff

More

Council Tax New Masterclass and Case Studies Workshop

More

Personal insolvency – and the Debt Arrangement Scheme - a one day training event from IRRV Scotland

More