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IRRV Annual Scottish Conference & Exhibition 2016
Thursday 8th September 2016

Scotland the Brave :   Continuing improvement in challenging times  
The Crieff Hydro Hotel : 7th and 8th September 2016

IRRV Scotland ran an extremely well-received Scottish Conference at the Crieff Hydro Hotel on 7th and 8th September 2016, with excellent speakers.   You can download speaker slides below:

We are delighted that Scott & Co was this year’s overall Conference Sponsor.

Scottish Conference presentations – non-valuation

CHOVA Conference presentations (including valuation for IRRV sessions)

Meetings

Tackling Poverty Conference - the role for revenues and benefits teams

Wednesday 15th April 2020

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Personal insolvency – and the Debt Arrangement Scheme - a one day training event from IRRV Scotland

Thursday 16th April 2020

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Motivation, well-being and team building – for Revenues & Benefits staff

Wednesday 22nd April 2020

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IRRV Scottish Association AGM 2020

Thursday 23rd April 2020

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Introduction to Housing Benefit and Council Tax Reduction

Wednesday 29th April 2020

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Complaints handling and the SPSO complaints procedure

Tuesday 5th May 2020

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Dealing with difficult customers – for Revenues & Benefits staff

Wednesday 6th May 2020

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Working age Welfare Benefits

Tuesday 12th May 2020

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Lessons to learn about Digital Design - A cutting edge course from IRRV Scotland - targeted at revenues and benefits managers and team leaders

Tuesday 26th May 2020

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Council Tax New Masterclass and Case Studies Workshop

Wednesday 27th May 2020

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Telephone debt collection workshop with PhoneCoach®

Thursday 28th May 2020

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Introduction to Local Government Finance

Tuesday 2nd June 2020

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Data analysis – Using your SHBE and CTR Data extracts

Tuesday 9th June 2020

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Legal debt recovery : a one day professional meeting from IRRV Scotland

Tuesday 16th June 2020

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Freedom of Information - Public access to recorded information

Tuesday 23rd June 2020

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