Information

Other Items

Tackling benefit overpayments and HB debt recovery
Friday 2nd June 2017

a one day training course

Leapark Hotel, Grangemouth

Friday 2nd June 2017

Reducing the volume and value of overpaid Housing Benefit and accelerating cash-flow from better recovery rates.
Valid for IRRV CPD Points

* INCLUDES FREE PLACES SPECIAL OFFER *

DOWNLOAD BOOKING FORM

Course background

The workshop will look at

  • the national trend on HB overpayments and debt
  • benchmarking your local figures with other delegates and national figures
  • the significant impact on the amount of subsidy you will receive from DWP
  • strategies to reduce the volume and value of debt raised
  • how to maximise recovery of overpaid benefit to optimise your cash flow
  • how to do an invest to save business case to fund your HB Debt Recovery Programme.
  • sharing problems, solutions and best practice in group discussions

DWP has been invited to contribute to the day.

Instructor led sessions will be complemented by lots of facilitated discussion. Additionally there will be some syndicate work to discuss how and when the learning from the day can be introduced back at the office.

The day will begin with coffee and registration at 9.30am and will conclude around 3.45pm.

For the delivery of this training event, IRRV is once again working in partnership with John Giblin. Many of you will have attended workshops delivered by John either when he was part of DWP, or more recently since he has gone freelance.

Over the last 10 years John has delivered more than 30 workshops for IRRV Scotland and over 95% of delegates have rated them as very good or excellent.

The seminar represents excellent value for money, with seminar fees starting at only £125 + VAT. This includes lunch, refreshments, and training materials.

As places are limited, early booking is recommended. The IRRV regrets that, under normal circumstances, delegate fees cannot be refunded. However, delegate substitutions may be made at no cost at any time prior to the Seminar, subject to these being notified to the Institute.

SPECIAL OFFER 

Every fourth place from the same organisation booked for this course (and made in the same booking) is entirely free of charge. Please note that, due to the demand for places, this offer applies only to the course detailed in this brochure and applies to the lowest cost place.

DOWNLOAD BOOKING FORM

Any queries?
If you have any queries, please contact

Fraser Macpherson,
IRRV Development Manager,
2A Argyle Street,
Dundee,
DD4 7AL


Telephone/Fax – 01382 456029
email -scotland@irrv.org.uk 

Meetings

Data analysis - Using your SHBE and CTR Data extracts

Leapark Hotel, Grangemouth

Tuesday 30th October 2018

More

Systems Thinking

Leapark Hotel, Grangemouth
Fundamentals for revenues and benefits managers and team members

Thursday 1st November 2018

More

Leading teams and managing people

The Leapark Hotel, Grangemouth

Friday 2nd November 2018

More

Miscellaneous Income Conference 2018

Leapark Hotel, Grangemouth

Tuesday 6th November 2018

More

Putting consumers at the centre of decision-making

The Teacher Building, St Enoch Square, Glasgow

Friday 9th November 2018

More

Team Building and Motivational Workshop – Revenues & Benefits

The Leapark Hotel, Grangemouth

Tuesday 13th November 2018

More

Council Tax Masterclass 2018

Leapark Hotel, Grangemouth

Wednesday 14th November 2018

More

Telephone debt collection workshop with PhoneCoach

Improve your collection of rents, local taxation and sundry debt

Leapark Hotel, Grangemouth

Thursday 15th November 2018

More

Legal debt recovery

 A one day professional meeting from IRRV Scotland

The Leapark Hotel, Grangemouth

Tuesday 20th November 2018

More

Benefits & Welfare Reform Conference 2018

The Leapark Hotel, Grangemouth

Wednesday 21st November 2018

More

NEW Understanding Subsidy and Audit Workshop

Revenue, Risk, Remedy and Recovery
REVISED DATE

Leapark Hotel, Grangemouth

Monday 3rd December 2018

More

NEW Know your Non Domestic Rates

A one day training course – a great NDR grounding plus Barclay Review overview

REVISED DATE

Leapark Hotel, Grangemouth

Tuesday 4th December 2018

More

Data Protection: what can and cannot be done with personal data

Leapark Hotel, Grangemouth
 

Monday 10th December 2018

More

Introduction to Housing Benefit, Council Tax Reduction and Welfare Benefits

The Leapark Hotel, Grangemouth

Tuesday 11th December 2018

More