Optimising Automation - Getting the most from our electronic interface with DWP

a one day training course

Leapark Hotel, Grangemouth

Friday 6th October 2017

Valid for IRRV CPD Points

* INCLUDES FREE PLACES SPECIAL OFFER *

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Course background

Responding to requests from a number of delegates at recent education events, IRRV, in partnership with DWP, has put together this information exchange and participative workshop.

The focus of the day is very much centred on the practical operational impact and effective management of information relayed to you electronically by DWP. This will include data relating to :

  • Heritage Benefit and Tax Credits
  • Earnings and non-state pensions provided by HMRC
  • Universal Credit - to support the delivery of Council Tax Reduction
     

It will look at areas where automation is possible and it will also highlight some of the myths and misconceptions, so that you can make fully informed decisions. If you are new to this area of work or simply want to refresh your knowledge, this workshop is perfect for you.

DWP will begin the day with a general update on all things fraud and

error. We will then have sessions on :

  • ATLAS
  • RTI Bulk Data Matching
  • Optional RTI
  • Real Time Information Service (formerly WuRTI)
  • CTR notifications
     

Each session will look levels of automation as well as associated risks. Each will also look at operational management issues for example the benefits of staff specialisation in these areas versus distributing associated work to all the staff.

Problem Solving Surgery

Each session has time for questions and answers. But there will be an extended session in the afternoon were delegates who will have been asked to submit questions or issues in advance, can seek answers to specific questions.

There will be some facilitated discussion throughout the day and in particular a closing syndicate that discusses how the learning from the day can be practically deployed back at the office.

The day will begin with coffee and registration from 9.30am and will conclude around 3.30pm to 3.45pm.

A full agenda will be available to registered delegates before the event.

The seminar represents excellent value for money, with seminar fees starting at only £125 + VAT. This includes lunch, refreshments, and training materials.

As places are limited, early booking is recommended. The IRRV regrets that, under normal circumstances, delegate fees cannot be refunded. However, delegate substitutions may be made at no cost at any time prior to the Seminar, subject to these being notified to the Institute.

SPECIAL OFFER 

Every fourth place from the same organisation booked for this course (and made in the same booking) is entirely free of charge. Please note that, due to the demand for places, this offer applies only to the course detailed in this brochure.

DOWNLOAD BOOKING FORM

Any queries?
If you have any queries, please contact

Fraser Macpherson,
IRRV Development Manager,
2A Argyle Street,
Dundee,
DD4 7AL


Telephone/Fax – 01382 456029
email - scotland@irrv.org.uk

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