Miscellaneous Income Conference 2017

Tuesday 14th November 2017
Leapark Hotel, Grangemouth

Sundry Debt collection – key issues for the future

Valid for IRRV CPD Points


IRRV in Scotland is delighted to advise you about this year’s Miscellaneous Income Conference in Scotland takes place on Tuesday 14th November 2017 in Grangemouth. We are very pleased to advise you that Alex M Adamson LLP is this year’s conference sponsor.

The Conference is aimed particularly at all staff involved in the collection and administration of sundry debt/miscellaneous income but is relevant to all involved in income collection, including local taxation.

This year’s conference is chaired by Gail Smith, Chair of the IRRV Miscellaneous Income Network in Scotland.

This important event will be of great interest to all who manage, administer or collect sundry debt within the local authority setting.

The programme includes 

  • Miscellaneous Income – raising the bar : An in-depth presentation looking at the key issues facing sundry debt collection and how to improve performance. Presentation by Allan Traynor, IRRV Past President and a previous chair of the Scottish Revenues and Benefits Forum
  • Dealing with low value, high volume debt – a view from the commercial sector : John Douglas, Business Development Manager, Alex M Adamson LLP
  • Improving your miscellaneous income collection – improved liaison with legal services
  • Tracing debtors – a good practice guide : Anne Wilson, Managing Director, MAG:NET Solutions Limited. MAG:NET/LoCTA provide a secure data sharing and tracing service to local authorities and central government. Anne will give an overview of good practice in tracing debtors
  • Recovery issues and sequestration – key points : Kelly Jones, Associate Director – Advisory, Grant Thornton UK LLP (plus sheriff officer contribution)
  • Modernising the administration of miscellaneous income administration – a home working update : Damian Bray, Team Manager- Collections, Fife Council
  • Workshop session : covering low value debt including housing repair invoices and continued service provision


Generous delegate packages : This will be an invaluable Conference for all sundry debt staff in Scotland. As places are limited, early booking is recommended. We are offering very generous delegate rates including :

Reduced rates for IRRV members and students
Every third delegate from the same organisation comes entirely free of charge

The IRRV regrets that, under normal circumstances, delegate fees cannot be refunded. However, delegate substitutions may be made at no cost at any time prior to the Conference, subject to these being notified to the Institute.

How to Book

Please complete the booking form and send/fax it to the address above.   You may also e-mail bookings to scotland@irrv.org.uk.   Full joining instructions will be sent to delegates once a booking form has been received.  

As places are limited, early booking is recommended.   The IRRV regrets that, under normal circumstances, delegate fees cannot be refunded.   However, delegate substitutions may be made at no cost at any time prior to the Seminar, subject to these being notified to the Institute. .

Please note that attendees must bring with them a laptop that can connect to public wifi.    The venue will provide complimentary wifi access.    


Any queries?
If you have any queries, please contact

Fraser Macpherson,
IRRV Development Manager,
2A Argyle Street,

Telephone/Fax – 01382 456029
email - scotland@irrv.org.uk


Benefits Subsidy

Managing Audit and Maximising Revenue - for managers

Leapark Hotel, Grangemouth
Friday 27th October


Know your Non Domestic Rates

Leapark Hotel, Grangemouth
Wednesday 1st November 2017

A new one day training course – a great NDR grounding plus Barclay Review overview


One-Day Conference from Money Advice Scotland & IRRV Scotland - New systems – but will it be all systems go?”

The Teacher Building, St Enoch Square, Glasgow
Friday 3rd November 2017


Team Building and Motivational Workshop – Revenues & Benefits

Tuesday 7th November 2017
The Leapark Hotel, Grangemouth
A key course for Revenues & Benefits managers, supervisors, team leaders and key staff​
* Free places offer *


Introduction to insolvency

a one day training event from IRRV Scotland

Leapark Hotel, Grangemouth
Wednesday 8th November


Working Age Welfare Benefits

A new workshop from IRRV Scotland

Leapark Hotel, Grangemouth
Thursday 9th November


Practical Data Protection

Leapark Hotel, Grangemouth
Friday 10th November 2017


Miscellaneous Income Conference 2017

Leapark Hotel, Grangemouth
Tuesday 14th November 2017


Council Tax Masterclass

Leapark Hotel, Grangemouth
Wednesday 15th November 2017


PhoneCoach training – Improve your collection of rents, local taxation and sundry debt - a one day workshop

Leapark Hotel, Grangemouth
Thursday 16th November 2017


Scottish Benefits & Welfare Reform Conference 2017

Wednesday 22nd November 2017
The Lighthouse, Mitchell Lane, Glasgow