Information

Other Items

Fraud and error and a focus on the extended use of RTI
Friday 6th April 2018

Including a general update from DWP

Leapark Hotel, Grangemouth

Friday 6th April 2018

Valid for IRRV CPD Points

* INCLUDES FREE PLACES SPECIAL OFFER *

DOWNLOAD BOOKING FORM

Course background

In partnership with DWP, IRRV is running this event in Grangemouth on Friday 6th April 2018.

This workshop will be run for the IRRV by John Giblin. It is for Heads of Service, Benefit Managers, Team Leaders and other relevant staff responsible for introducing and managing DWP’s fraud, error and debt initiatives in general; and in particular minimising HB error and maximising HB overpayment recovery.

Julie Skelton, Lead Management Consultant, Department for Work and Pensions, will present on its current thinking and the current status of all things fraud, error and debt. This will include:

  • Right Benefit Initiative
  • Case Management Information (Published Measurement)
  • Improved working with FES
  • Verification of Earnings and Pensions (VEP)
  • Real Time Information on HM Revenue and Customs (HMRC)    employment and pension data, for HB overpayment recovery

Additionally, John Giblin will provide an independent view of the current levels of fraud, error and debt within an historical context and will evaluate DWP’s recent tactics. He will also demonstrate the challenges and value of implementing a comprehensive Right Benefit Strategy.

Due to their huge popularity in previous workshops, John will again facilitate syndicate and group sessions to ensure that you get the optimal exchange of knowledge and ideas, from each other. These will set around the challenges and opportunities presented by the latest developments of VEP and RTI for HB overpayment recovery.

The day will begin with coffee and registration from 9.30am and will conclude around 3.30pm to 3.45pm.

A full agenda will be available to registered delegates before the event.

The seminar represents excellent value for money, with seminar fees starting at only £145 + VAT.   This includes lunch, refreshments, and training materials.

As places are limited, early booking is recommended.   The IRRV regrets that, under normal circumstances, delegate fees cannot be refunded.   However, delegate substitutions may be made at no cost at any time prior to the Seminar, subject to these being notified to the Institute.

SPECIAL OFFER 

Every fourth place from the same organisation booked for this course (and made in the same booking) is entirely free of charge. Please note that, due to the demand for places, this offer applies only to the course detailed in this brochure.

DOWNLOAD BOOKING FORM

Any queries?
If you have any queries, please contact

Fraser Macpherson,
IRRV Development Manager,
2A Argyle Street,
Dundee,
DD4 7AL


Telephone/Fax – 01382 456029
email - scotland@irrv.org.uk

Meetings

Understanding Universal Credit – fully updated for 2020

Tuesday 17th March 2020

More

Know your Non Domestic Rates

Tuesday 24th March 2020

More

NEW Tackling Poverty Conference - the role for revenues and benefits teams

Wednesday 15th April 2020

More

Personal insolvency – and the Debt Arrangement Scheme - a one day training event from IRRV Scotland

Thursday 16th April 2020

More

Motivation, well-being and team building – for Revenues & Benefits staff

Wednesday 22nd April 2020

More

IRRV Scottish Association AGM 2020

Thursday 23rd April 2020

More

Introduction to Housing Benefit and Council Tax Reduction

Wednesday 29th April 2020

More

Complaints handling and the SPSO complaints procedure

Tuesday 5th May 2020

More

Dealing with difficult customers – for Revenues & Benefits staff

Wednesday 6th May 2020

More

Working age Welfare Benefits

Tuesday 12th May 2020

More

Lessons to learn about Digital Design - A cutting edge course from IRRV Scotland - targeted at revenues and benefits managers and team leaders

Tuesday 26th May 2020

More

Council Tax New Masterclass and Case Studies Workshop

Wednesday 27th May 2020

More

Telephone debt collection workshop with PhoneCoach®

Thursday 28th May 2020

More

Introduction to Local Government Finance

Tuesday 2nd June 2020

More

Data analysis – Using your SHBE and CTR Data extracts

Tuesday 9th June 2020

More

Legal debt recovery : a one day professional meeting from IRRV Scotland

Tuesday 16th June 2020

More

NEW Freedom of Information - Public access to recorded information

Tuesday 23rd June 2020

More