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IRRV Annual Scottish Conference & Exhibition 2018
Wednesday 5th September 2018

Crieff

5th - 6th September 2018

Scotland 2020 Vision

Valid for IRRV CPD Points


 

 

IRRV Scotland ran an extremely well-received Scottish Conference at the Crieff Hydro Hotel on 5th and 6th September 2018, with excellent speakers.   We are delighted that Scott & Co was this year’s overall Conference Sponsor.

You can download speaker slides below :

Lorna Chisholm Sally Buchanan

Jenni Craig

Paula Doherty student presentation 2018

Kevin Fraser student presentation 2018

Kevin Fraser

Deven Ghelani

BJ Gill

Philip Glenwright

Robin Haynes

Gordon Heath

Andrew Hetherton

Fiona Lees

David Magor student presentation 2018

David Magor

Colin Mair

Rebecca McDonald

John McKendrick

Jeremy Moody

Les Robertson student presentation 2018

David Ross

Martin Ruane

Adam Shooter

Neil Amin Smith

Sarah Stewart

David Thomson

Martyn Wallace

Derek Yule

Meetings

Complaints handling and the SPSO complaints procedure

Wednesday 14th October 2020

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Legal debt recovery : a one day professional meeting from IRRV Scotland

Thursday 22nd October 2020

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Introduction to Local Government Finance

Tuesday 27th October 2020

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Working age Welfare Benefits

Wednesday 28th October 2020

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Freedom of Information - Public access to recorded information

Wednesday 4th November 2020

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Debt Recovery : Setting out a vision, strategic management and developing policy

Friday 20th November 2020

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Know your Non Domestic Rates

Tuesday 24th November 2020

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Data analysis – Using your SHBE and CTR Data extracts

Wednesday 25th November 2020

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Dealing with difficult customers – for Revenues & Benefits staff

Thursday 26th November 2020

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Topical workshop : DWP’s Housing Benefit Accuracy initiative and an update on all issues around fraud and error

Friday 27th November 2020

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Lessons to learn about Digital Design - A cutting edge course from IRRV Scotland - targeted at revenues and benefits managers and team leaders

Monday 30th November 2020

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Post COVID-19 Telephone Debt Collection Workshop

Thursday 3rd December 2020

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Council Tax New Masterclass and Case Studies Workshop

Friday 4th December 2020

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