Information

Other Items

Leading teams and managing people
Friday 2nd November 2018

Grangemouth

- achieving high-quality performance

INCLUDES FREE PLACES SPECIAL OFFER *

Valid for IRRV CPD Points


 

DOWNLOAD BOOKING FORM

 

ARE YOU GETTING THE MOST FROM YOUR PEOPLE?
DO YOUR PEOPLE HAVE THE RIGHT OBJECTIVES AND TARGETS?
DO YOU FIND YOURSELF OFTEN PUTTING OFF THOSE DIFFICULT CONVERSATIONS?

Course background

It is extremely rare for organisational performance failings to be remedied simply by fixing the process or developing new procedures.

Within a revenues and benefits context this workshop provides a practical introduction to understanding how good leaders engage positively with their people to get the most from them. The workshop will also provide some helpful insight into how teams might better perform. Finally, the workshop will provide a practical overview of how and when to tackle individual performance deficiencies.

There will be a practical introduction to understanding how we can better manage our human resources. In particular it will provide an overview of how :

  • good leaders can take staff with them positively towards their vision
  • to understand better teams and how to get the most from them
  • good targets can motivate staff and facilitate performance appraisal
  • continually putting off those difficult performance conversations is bad for the individual concerned, yourself and the wider organisation.
     

The day will also focus on how best to practically prepare for those difficult conversations. There will also be some exercises that allows time for practice in a safe environment.

Each session has time for questions and answers. And there will be an extended session in the afternoon for facilitated discussion.

We will close the day with an open forum to discuss how the day’s learning can be practically deployed back at the office.

The day will begin with coffee and registration from 9.30am and will conclude around 3.30pm to 3.45pm.

A full agenda will be available to registered delegates before the event.

As places are limited, early booking is recommended. The IRRV regrets that, under normal circumstances, delegate fees cannot be refunded. However, delegate substitutions may be made at no cost at any time prior to the Seminar, subject to these being notified to the Institute.

The seminar represents excellent value for money, with seminar fees starting at only £145 + VAT. This includes lunch, refreshments, and training materials.

Seminar offer

Every fourth place from the same organisation booked for the course in this brochure (and made in the same booking) is entirely free of charge. Please note that, due to the demand for places, this offer applies only to the course detailed on the booking form on this brochure and applies to the lowest cost place.


Any queries?

If you have any queries, please contact

Fraser Macpherson
IRRV Manager
2A Argyle Street
Dundee
DD4 7AL
Telephone/Fax – 01382 456029
email - scotland@irrv.org.uk

How to Book

Please complete the booking form and send/fax it to the address above.   You may also e-mail bookings to scotland@irrv.org.uk.   Full joining instructions will be sent to delegates once a booking form has been received.  

As places are limited, early booking is recommended.   The IRRV regrets that, under normal circumstances, delegate fees cannot be refunded.   However, delegate substitutions may be made at no cost at any time prior to the Seminar, subject to these being notified to the Institute. 

Please note that every 4th delegate from the same organisation comes entirely free of charge.

Please note that attendees must bring with them a laptop that can connect to public wifi.   The venue will provide complimentary wifi access.    

DOWNLOAD BOOKING FORM

Any queries?
If you have any queries, please contact

Fraser Macpherson,
IRRV Development Manager,
2A Argyle Street,
Dundee,
DD4 7AL

Telephone/Fax – 01382 456029
email - scotland@irrv.org.uk

Meetings

IRRV Annual Scottish Conference & Exhibition 2018

The Leapark Hotel, Grangemouth
5th - 6th September

Wednesday 5th September 2018

More

Understanding Universal Credit

A key workshop from IRRV Scotland

Leapark Hotel, Grangemouth

Tuesday 18th September 2018

More

VEP – Verification of Earnings and Pensions

The Leapark Hotel, Grangemouth

Friday 5th October 2018

More

Understanding Subsidy Workshop

Revenue, Risk, Remedy and Recovery

Leapark Hotel, Grangemouth

Friday 19th October 2018

More

Know your Non Domestic Rates

A one day training course – a great NDR grounding plus Barclay Review overview

Leapark Hotel, Grangemouth

Tuesday 23rd October 2018

More

Data Protection five months on – where are we now?

Leapark Hotel, Grangemouth
Wednesday 18th April 2018

Thursday 25th October 2018

More

Data analysis - Using your SHBE and CTR Data extracts

Leapark Hotel, Grangemouth

Tuesday 30th October 2018

More

Systems Thinking

Leapark Hotel, Grangemouth
Fundamentals for revenues and benefits managers and team members

Thursday 1st November 2018

More

Leading teams and managing people

The Leapark Hotel, Grangemouth

Friday 2nd November 2018

More

Team Building and Motivational Workshop – Revenues & Benefits

The Leapark Hotel, Grangemouth

Tuesday 13th November 2018

More

Council Tax Masterclass 2018

Leapark Hotel, Grangemouth

Wednesday 14th November 2018

More

Telephone debt collection workshop with PhoneCoach

Improve your collection of rents, local taxation and sundry debt

Leapark Hotel, Grangemouth

Thursday 15th November 2018

More

Legal debt recovery

 A one day professional meeting from IRRV Scotland

The Leapark Hotel, Grangemouth

Tuesday 20th November 2018

More