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Universal Credit Conference 2019
Thursday 18th April 2019

Universal Credit Conference 2019
Thursday 18th April 2019

The Leapark Hotel, Grangemouth.

IRRV Scotland held a hugely successful Universal Credit Conference on Thursday 18th April 2019.

You can download speaker slides
Susan Johnston

David Brownlee

Jim McCafferty

Joy Campbell

Judith Hartshorne

Paula Doherty

Peter Carter

Simon Smith

Meetings

Understanding Universal Credit – fully updated for 2020

Tuesday 17th March 2020

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Know your Non Domestic Rates

Tuesday 24th March 2020

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NEW Tackling Poverty Conference - the role for revenues and benefits teams

Wednesday 15th April 2020

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Personal insolvency – and the Debt Arrangement Scheme - a one day training event from IRRV Scotland

Thursday 16th April 2020

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Motivation, well-being and team building – for Revenues & Benefits staff

Wednesday 22nd April 2020

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IRRV Scottish Association AGM 2020

Thursday 23rd April 2020

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Introduction to Housing Benefit and Council Tax Reduction

Wednesday 29th April 2020

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Complaints handling and the SPSO complaints procedure

Tuesday 5th May 2020

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Dealing with difficult customers – for Revenues & Benefits staff

Wednesday 6th May 2020

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Working age Welfare Benefits

Tuesday 12th May 2020

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Lessons to learn about Digital Design - A cutting edge course from IRRV Scotland - targeted at revenues and benefits managers and team leaders

Tuesday 26th May 2020

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Council Tax New Masterclass and Case Studies Workshop

Wednesday 27th May 2020

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Telephone debt collection workshop with PhoneCoach®

Thursday 28th May 2020

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Introduction to Local Government Finance

Tuesday 2nd June 2020

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Data analysis – Using your SHBE and CTR Data extracts

Tuesday 9th June 2020

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Legal debt recovery : a one day professional meeting from IRRV Scotland

Tuesday 16th June 2020

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NEW Freedom of Information - Public access to recorded information

Tuesday 23rd June 2020

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