Other Items

Scottish Revenues Symposium 2019. Improving collection, changing culture and council tax reform
Thursday 23rd May 2019

This conference took place at the Leapark Hotel, Grangemouth on Thursday 23rd May 2019 and was very well received.

You can download speaker slides below.

Ben Hayes and Maria Melling

Chris Thomson

David Bell

David Magor

MAS Local Authority toolkit for IRRV review

Derek Young

Jacqui Kopel and Craig Mason

James Kelly


Data analysis – Using your SHBE and CTR Data extracts

Wednesday 25th November 2020


Dealing with difficult customers – for Revenues & Benefits staff

Thursday 26th November 2020


Topical workshop : DWP’s Housing Benefit Accuracy initiative and an update on all issues around fraud and error

Friday 27th November 2020


Lessons to learn about Digital Design - A cutting edge course from IRRV Scotland - targeted at revenues and benefits managers and team leaders

Monday 30th November 2020


Post COVID-19 Telephone Debt Collection Workshop

Thursday 3rd December 2020


Council Tax New Masterclass and Case Studies Workshop

Friday 4th December 2020


Challenges and solutions in difficult times

Thursday 10th December 2020