Other Items

Alleviating child poverty – the revenues role. Administering education benefits – improving and automating. Leapark Hotel, Grangemouth – Wednesday 5th June 2019
Wednesday 5th June 2019


For a booking form please click here

IRRV Scotland is pleased to announce this major conference, taking place on Wednesday 5th June 2019, and being organised at the request of local authorities, other organisations and IRRV members across Scotland.

The administration of free school meals, school clothing grants and education maintenance allowance is an increasing key role for the revenues practitioner across Scotland.
The purpose of the day is to highlight good practice, look at case studies, consider automation issues, look at the Scottish Government policy angle, hear from stakeholders in the education field and consider cross-over with other benefits to ensure income maximisation.

The programme will cover the following vital areas :

+ Case Study – Falkirk Council’s journey : Richard McFarlane, Benefits Officer at Falkirk Council explains his team’s taking over the administration of the assessment process for Free School Meals and Clothing Grants in 2015, some of the challenges including :

  • Reduction in resources
  • A cumbersome application form and process
  • Incredibly high demand between June and August
  • Lack of digital option
  • Reducing number of families receiving support year on year
  • and how the team has improved the process, improved communication with customers and ensured high take-up.

Richard will also discuss how his team is administering Education Maintenance Allowance and re-engineering the application and administration process.

+ Case Study – City of Edinburgh Council : Sheila Haig, Customer Manager, City of Edinburgh Council, will describe her authority’s significant strides in terms of automation of education benefits and the advantages this has in terms of administration and customer benefit.

+ The SEEMiS approach : SEEMiS Group will be presenting input around integration and any other relevant issues to the provision of education benefits.

+ Education benefits – the policy angle : Scottish Government has been invited to update the conference on the policy approach with regard to the provision of education benefits.

+ The view of the education professional : A session on education stakeholder input and views.

+ Cross-over and income maximisation issues : Social Security Scotland will present on its role in relation to related benefits and the need for cross-over and co-operation to ensure income maximisation.

The conference will be chaired by Paula Doherty, Team Leader – Benefits and Welfare, Dumfries and Galloway Council and Chair, IRRV Scottish Welfare Reform Consortium

The conference will be invaluable to all local authority and other practitioners, including Managers, Team Leaders and team members. It represents excellent value for money, with conference fees starting at only £145 + VAT.

To encourage organisations to send a number of team members, every third delegate from the same organisation comes entirely free of charge. As places are limited, early booking is recommended.

The IRRV regrets that, under normal circumstances, delegate fees cannot be refunded. However, delegate substitutions may be made at no cost at any time prior to the seminar, subject to these being notified to the Institute.

Who should attend? This is a key event in Scotland for all practitioners with an interest in the quality provision of education benefits.

Further information about the conference can be obtained from Fraser Macpherson, IRRV Development Manager, 2a Argyle Street, Dundee, DD4 7AL – Telephone/Fax – 01382 456029; email –

For a booking form please click here


Working age Welfare Benefits

Tuesday 4th June 2019


Alleviating child poverty – the revenues role. Administering education benefits – improving and automating. Leapark Hotel, Grangemouth – Wednesday 5th June 2019

Wednesday 5th June 2019


Managing your subsidy audit, optimising revenue, managing risk and planning improvements

Friday 7th June 2019


Excellence in Performance and People Management

Friday 14th June 2019


The Scottish NDR Conference 2019

Friday 21st June 2019


IRRV Welfare Reform Conference 2019 The future for local welfare and long term role for Housing Benefit

Tuesday 25th June 2019


NEW IRRV Scottish Conference & Exhibition 2019

Wednesday 4th September 2019