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Working age Welfare Benefits
Tuesday 12th May 2020

Please click here for the booking form.

At the request of local authorities, IRRV is again running this workshop to give attendees a whizz through of the welfare benefits landscape the detail that local authority, housing association and other key staff require to know. It is fully updated to ensure the latest UC information is included.

The workshop is ideally suited to staff who are required to have a better understanding of the main welfare benefits. It is also suited to the wider benefits and welfare sector involved in assisting or advising those who have, or need, to claim.

The programme includes:

  • What are Welfare benefits? – a brief history

  • Universal Credit (an overview)

  • Legacy benefits – those being replaced by universal credit

    • Income Support/ Job Seekers Allowance/ Employment Support Allowance/ Child and Working Tax Credit/ Housing Benefit

  • What is left Behind

    • Contributions based Job Seekers Allowance/ Contributions Based Employment Support Allowance (new style ESA)

  • Disability Benefits

    • Personal Independence Payments

    • Disability Living Allowance

  • Carers Allowance

  • Review, questions and closure

 

The day is designed to be interactive and promotes sharing of knowledge and best practice. Timings are indicative and are subject to change on the day.

The course will be facilitated by Paula Doherty. Paula is a leading benefits practitioner, the IRRV Education Liaison Officer and a member of the IRRV Scottish Association Executive. She is also Chair of the IRRV Welfare Reform Consortium.

The workshop represents excellent value for money, with seminar fees starting at only £165 + VAT. Every third place from the same organisation booked in the same booking comes entirely free of charge.

Meetings

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Tuesday 17th March 2020

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Know your Non Domestic Rates

Tuesday 24th March 2020

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NEW Tackling Poverty Conference - the role for revenues and benefits teams

Wednesday 15th April 2020

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Thursday 16th April 2020

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Motivation, well-being and team building – for Revenues & Benefits staff

Wednesday 22nd April 2020

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IRRV Scottish Association AGM 2020

Thursday 23rd April 2020

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Introduction to Housing Benefit and Council Tax Reduction

Wednesday 29th April 2020

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Complaints handling and the SPSO complaints procedure

Tuesday 5th May 2020

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Dealing with difficult customers – for Revenues & Benefits staff

Wednesday 6th May 2020

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Working age Welfare Benefits

Tuesday 12th May 2020

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Lessons to learn about Digital Design - A cutting edge course from IRRV Scotland - targeted at revenues and benefits managers and team leaders

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NEW Freedom of Information - Public access to recorded information

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