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Tackling Poverty Conference - the role for revenues and benefits teams
Wednesday 15th April 2020

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IRRV Scotland is pleased to announce this major conference, taking place on Wednesday 15th April 2020 in Grangemouth. This is being organised at the request of local authorities, housing associations, other organisations and members across Scotland and aims to examine the wider issues around tackling poverty in Scotland and the specific role for benefits and revenues teams in this vital area.

The key theme of conference is to examine the key role for revenues and benefit staff, team leaders and managers in local authorities in supporting anti-poverty initiatives and their role in this area of policy, in the context of welfare reform.

The welfare reform agenda represents the greatest change in benefits delivery in a generation and its likely impact on service delivery in local authorities is hugely significant. This conference will widen awareness of the various causes of poverty, how it impacts individuals and families and the key role benefits and revenues staff have in anti-poverty initiatives and delivery.

This major conference will look in detail at :

 

  • Anti-Poverty strategies – good practice across the UK – David Magor, Chief Executive, Institute of Revenues, Rating & Valuation

  • Our role in tackling homelessness – Paula Doherty, Team Leader – Benefits and Welfare, Dumfries and Galloway Council, Vice President of the IRRV Scottish Association, Chair of the Welfare Reform Consortium

  • “The Welfare Support Wheel” – an innovative approach to welfare support within a revenues and benefits setting – Billy Park, Welfare Support Manager, Stockton-on-Tees Borough Council

  • Single Financial Assessment – “Apply Once” – a presentation from the Highland Council

  • Case study – managing a DHP/Universal Credit/rents hardship fund – good practice from a Scottish local authority

  • Tackling poverty in Scotland - Social Security Programme Business Case – a presentation from Social Security Scotland

  • Improving the water and sewerage reduction scheme in Scotland

     

    With key speakers, this conference is a must for all local authority, housing association, third sector and other key professionals.

The conference chair will be Les Robertson, Head of Revenue and Commercial Services, Fife Council and chair of the IRRV Scottish Revenues and Benefits Forum.

This important conference represents excellent value for money, with conference fees starting at only £165 + VAT. To encourage organisations to send a number of team members, every third delegate from the same organisation comes entirely free of charge.

Meetings

Introduction to Housing Benefit and Council Tax Reduction

Wednesday 23rd September 2020

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Complaints handling and the SPSO complaints procedure

Wednesday 14th October 2020

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Legal debt recovery : a one day professional meeting from IRRV Scotland

Thursday 22nd October 2020

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Introduction to Local Government Finance

Tuesday 27th October 2020

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Working age Welfare Benefits

Wednesday 28th October 2020

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Freedom of Information - Public access to recorded information

Wednesday 4th November 2020

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Debt Recovery : Setting out a vision, strategic management and developing policy

Friday 20th November 2020

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Know your Non Domestic Rates

Tuesday 24th November 2020

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Data analysis – Using your SHBE and CTR Data extracts

Wednesday 25th November 2020

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Dealing with difficult customers – for Revenues & Benefits staff

Thursday 26th November 2020

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Topical workshop : DWP’s Housing Benefit Accuracy initiative and an update on all issues around fraud and error

Friday 27th November 2020

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Lessons to learn about Digital Design - A cutting edge course from IRRV Scotland - targeted at revenues and benefits managers and team leaders

Monday 30th November 2020

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NEW Post COVID-19 Telephone Debt Collection Workshop

Thursday 3rd December 2020

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NEW Council Tax New Masterclass and Case Studies Workshop

Friday 4th December 2020

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