Other Items

Tackling Poverty Conference - the role for revenues and benefits teams
Wednesday 15th April 2020

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IRRV Scotland is pleased to announce this major conference, taking place on Wednesday 15th April 2020 in Grangemouth. This is being organised at the request of local authorities, housing associations, other organisations and members across Scotland and aims to examine the wider issues around tackling poverty in Scotland and the specific role for benefits and revenues teams in this vital area.

The key theme of conference is to examine the key role for revenues and benefit staff, team leaders and managers in local authorities in supporting anti-poverty initiatives and their role in this area of policy, in the context of welfare reform.

The welfare reform agenda represents the greatest change in benefits delivery in a generation and its likely impact on service delivery in local authorities is hugely significant. This conference will widen awareness of the various causes of poverty, how it impacts individuals and families and the key role benefits and revenues staff have in anti-poverty initiatives and delivery.

This major conference will look in detail at :


  • Anti-Poverty strategies – good practice across the UK – David Magor, Chief Executive, Institute of Revenues, Rating & Valuation

  • Our role in tackling homelessness – Paula Doherty, Team Leader – Benefits and Welfare, Dumfries and Galloway Council, Vice President of the IRRV Scottish Association, Chair of the Welfare Reform Consortium

  • “The Welfare Support Wheel” – an innovative approach to welfare support within a revenues and benefits setting – Billy Park, Welfare Support Manager, Stockton-on-Tees Borough Council

  • Single Financial Assessment – “Apply Once” – a presentation from the Highland Council

  • Case study – managing a DHP/Universal Credit/rents hardship fund – good practice from a Scottish local authority

  • Tackling poverty in Scotland - Social Security Programme Business Case – a presentation from Social Security Scotland

  • Improving the water and sewerage reduction scheme in Scotland


    With key speakers, this conference is a must for all local authority, housing association, third sector and other key professionals.

The conference chair will be Les Robertson, Head of Revenue and Commercial Services, Fife Council and chair of the IRRV Scottish Revenues and Benefits Forum.

This important conference represents excellent value for money, with conference fees starting at only £165 + VAT. To encourage organisations to send a number of team members, every third delegate from the same organisation comes entirely free of charge.


Tackling Poverty Conference - the role for revenues and benefits teams

Wednesday 15th April 2020


Personal insolvency – and the Debt Arrangement Scheme - a one day training event from IRRV Scotland

Thursday 16th April 2020


Motivation, well-being and team building – for Revenues & Benefits staff

Wednesday 22nd April 2020


IRRV Scottish Association AGM 2020

Thursday 23rd April 2020


Introduction to Housing Benefit and Council Tax Reduction

Wednesday 29th April 2020


Complaints handling and the SPSO complaints procedure

Tuesday 5th May 2020


Dealing with difficult customers – for Revenues & Benefits staff

Wednesday 6th May 2020


Working age Welfare Benefits

Tuesday 12th May 2020


Lessons to learn about Digital Design - A cutting edge course from IRRV Scotland - targeted at revenues and benefits managers and team leaders

Tuesday 26th May 2020


Council Tax New Masterclass and Case Studies Workshop

Wednesday 27th May 2020


Telephone debt collection workshop with PhoneCoach®

Thursday 28th May 2020


Introduction to Local Government Finance

Tuesday 2nd June 2020


Data analysis – Using your SHBE and CTR Data extracts

Tuesday 9th June 2020


Legal debt recovery : a one day professional meeting from IRRV Scotland

Tuesday 16th June 2020


Freedom of Information - Public access to recorded information

Tuesday 23rd June 2020