Topical workshop : DWP’s Housing Benefit Accuracy initiative and an update on all issues around fraud and error
Friday 27th November 2020

The Leapark Hotel, Grangemouth

IRRV Scotland is pleased to announce that we are able to run our autumn training programme at the Leapark Hotel, Grangemouth. A great deal of thought has been given to providing training in a safe and socially distanced manner and this will necessarily significantly limit the number of delegates who can attend events but we do wish to respond to the many requests we have had about recommencing our training events. Detailed arrangements have been made with the venue to ensure you have an enjoyable training experience in a safe and socially distanced environment in keeping with the requirements of the Scottish Government’s Route Map out of lockdown.

For the booking form please click here

This workshop is for heads of service and benefits managers. It will also be of interest to team leaders or any other relevant staff responsible for managing DWP’s fraud, error and debt initiatives in general - and in particular maximising Housing Benefit award accuracy and optimising HB overpayment recovery.

Adrian Shooter, from DWP’s LA-PED LA Partnership Engagement and Delivery Division and the architect of the award accuracy initiative and other similar initiatives, such as FERIS, will be presenting on behalf DWP.

He will also be participating in the syndicate exercises and will be open to questions throughout the day.

Adrian will provide a focussed update on its new HB Accuracy Initiative and in particular how it can best provide Local Authorities with high quality management information to help keep Housing Benefit payments right.

More generally, Adrian will also present on its current thinking and the current status of all things fraud, error and debt. In general this will include:

  • current levels of HB fraud and error
  • the self-employed review
  • Verification of Earnings and Pensions (VEP)
  • Housing Benefit Debt Service - Real Time Information from HM Revenue & Customs (HMRC) on employment and pension data, for HB overpayment recovery
  • DWP HB Administration funding in general and of new burdens in particular.

John Giblin will provide an independent view of the current levels of fraud, error and debt within an historical context and will evaluate DWP’s recent tactics. He will also demonstrate the challenges and value of implementing a comprehensive right benefit strategy.

Alan Sullivan will provide an independent view on what he thinks can be done within DWP and between DWP and local authorities to get more control over Housing Benefit fraud and error and better protect the billions of pounds of expenditure at risk.

Due to their huge popularity in previous workshops, John and Alan will again facilitate syndicate and group sessions to ensure that you get the optimal exchange of knowledge and ideas, from each other. These will be set around the challenges and opportunities emerging from the day’s exchange of knowledge.

We will conclude with a discussion on how and when the learning from the day can be introduced back at the office.

The day will begin with coffee and registration from 9.30am and will conclude around 3.30pm to 3.45pm.

A full agenda will be available to registered delegates before the event.

Value for money seminar
The workshop represents excellent value for money, with seminar fees starting at only £165 + VAT. This includes lunch, refreshments, and training materials.

As places are limited, early booking is recommended. The IRRV regrets that, under normal circumstances, delegate fees cannot be refunded. However, delegate substitutions may be made at no cost at any time prior to the Seminar, subject to these being notified to the Institute.

In the event that changes to the COVID-19 health emergency situation means that the event cannot run on its advertised date, the Institute will look to reschedule it to a date when it can be run and that registered delegates are able to attend on.


Every third place from the same organisation booked in the same booking comes entirely free of charge. Please note that, due to the demand for places, this offer applies only to the course detailed on the booking form in this brochure.

For the booking form please click here