An on-line training workshop over two mornings - Tuesday 23rd and Thursday 25th February 2021
Given the COVID-19 health emergency, it has not proved possible to run our usual training events in Grangemouth. In response to demand from delegates, we are running a series of Spring 2021 training events on-line through the highly successful GoToWebinar and Microsoft Teams platforms. This will allows for a full training day but spread over two mornings and will allow for full audience interaction and Q&A sessions in addition to a full training presentation.
Aim The workshop is ideally suited to staff who manage a benefits service and aims to show attendees how to analyse their caseload using the SHBE and CTR data extracts.
This will be a fully interactive workshop and it would be beneficial if attendees would bring a laptop and their SHBE and or CTR 606 extract.
The programme includes:
What are the SHBE/CTR extracts?
What does it tell us?
How it can be used to target work to remove waste.
SSSC shortfalls and DHP
Incomes on non passported claims
Safeguard to allow full automation of UC incomes
Measuring interventions activity and outcomes
Creating your own reports
Tracking change and spotting issues
Identifying customers in need of additional support
Free School Meals
Funded Nursery for 2 year olds
Missing Severe disability premium
Low Tax credits and State Retirement Pension
How can this be used within the benefits service?
How can the information be used to meet wider local authority objectives?
Ward level information
Review, questions and closure
The day is designed to be interactive and promotes sharing of knowledge and best practice. Timings are indicative and are subject to change on the day.
The course will be facilitated by Paula Doherty. Paula is a leading benefits practitioner, the IRRV Education Liaison Officer and the President of the IRRV Scottish Association. Paula is also Chair of the IRRV Welfare Reform Consortium.
The workshop represents excellent value for money, with seminar fees starting at only £165 + VAT.
We have held delegate charges at 2019 levels and, in addition, every third place from the same organisation booked in the same booking comes entirely free of charge.
You can download the full brochure here