Information

Other Items

Data analysis – Using your SHBE and CTR Data extracts
Tuesday 23rd February 2021

An on-line training workshop over two mornings - Tuesday 23rd and Thursday 25th February 2021

Given the COVID-19 health emergency, it has not proved possible to run our usual training events in Grangemouth. In response to demand from delegates, we are running a series of Spring 2021 training events on-line through the highly successful GoToWebinar and Microsoft Teams platforms. This will allows for a full training day but spread over two mornings and will allow for full audience interaction and Q&A sessions in addition to a full training presentation.

Aim The workshop is ideally suited to staff who manage a benefits service and aims to show attendees how to analyse their caseload using the SHBE and CTR data extracts.

This will be a fully interactive workshop and it would be beneficial if attendees would bring a laptop and their SHBE and or CTR 606 extract.

The programme includes:

 

  • What are the SHBE/CTR extracts?

  • What does it tell us?

  • How it can be used to target work to remove waste.

    • SSSC shortfalls and DHP

    • Incomes on non passported claims

    • Safeguard to allow full automation of UC incomes

    • Measuring interventions activity and outcomes

    • Creating your own reports

    • Tracking change and spotting issues

    • Identifying customers in need of additional support

    • Free School Meals

    • Funded Nursery for 2 year olds

    • Missing Severe disability premium

    • Low Tax credits and State Retirement Pension

    • How can this be used within the benefits service?

    • How can the information be used to meet wider local authority objectives?

    • Ward level information

    • Review, questions and closure

The day is designed to be interactive and promotes sharing of knowledge and best practice. Timings are indicative and are subject to change on the day.

The course will be facilitated by Paula Doherty. Paula is a leading benefits practitioner, the IRRV Education Liaison Officer and the President of the IRRV Scottish Association. Paula is also Chair of the IRRV Welfare Reform Consortium.

The workshop represents excellent value for money, with seminar fees starting at only £165 + VAT.

We have held delegate charges at 2019 levels and, in addition, every third place from the same organisation booked in the same booking comes entirely free of charge.

 

You can download the full brochure here

Meetings

DWP’s Housing Benefit Accuracy Award Initiative 2021 and 2022 – and an update on all things fraud, error and debt

Tuesday 1st June 2021

More

UK Data Protection outside the EU

Tuesday 8th June 2021

More

Understanding Universal Credit – fully updated for Spring 2021

Tuesday 20th April 2021

More

Lessons to learn about Digital Design

Tuesday 15th June 2021

More

Complaints handling and the SPSO complaints procedure

Tuesday 27th April 2021

More

Freedom of Information - Public access to recorded information

Tuesday 18th May 2021

More

Post COVID-19 Telephone Debt Collection - a half day online workshop

Monday 24th May 2021

More

The Scottish NDR Conference : The business rates agenda for the 2020s

Thursday 24th June 2021

More

Dealing with vulnerability and suicidal disclosures in a revenues environment

Monday 21st June 2021

More

The future delivery of revenue services – challenges ahead : IRRV Scottish Revenues Symposium 2021

Thursday 27th May 2021

More